Our marketing leading client is looking for claims consultants to join their growing company in Leicester. This is a fantastic opportunity to join a well establish business that will develop your skill set and offer you excellent career progression opportunities.
Monday - Friday 8am - 4pm or 10am -6pm on a shift pattern
Salary: £20,000- £24,000/year
Based in Enderby, Leicester
Provide excellent customer service to clients, policy holders and colleagues.
Ensure all clients receive regular updates on claims and that expectations are met as well as exceeded.
Monitor and deliver our KPIs and articulate when not on track.
Ensure clients and customers expectations are met and exceeded.
The ideal candidate:
Knowledge and understanding of insurance claims are essential
A good telephone manner is essential
An eye for detail and accuracy (do consider this when submitting your application, your CV will play a key part in demonstrating this)
Knowledge and experience of using Microsoft Office in a fast paced environment
Previous experience within customer services
Should be able to Actively Listen to customers
Exceptional rapport building skills
Can work within a team as well as individually
Please call Lance at Brook Street on 0116 251 6171 or email your CV