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Claims Settlement Team Manager

  • Location:

    Croydon, Surrey

  • Sector:

    Contact Centre

  • Job type:

    Permanent

  • Salary:

    £28000 - £30000 per annum + 3000

  • Contact:

    Jade

  • Contact email:

    jade.shackleton@brookstreet.co.uk

  • Job ref:

    LSB/751785_1575978922

  • Published:

    6 months ago

  • Expiry date:

    9/01/2020

  • Startdate:

    23/12/19

Job Description

Job Description - Claims Settlement Team Manager

Would you like to work for a reputable and global organisation?
Are you a passionate leader?
Are you able to motivate and develop a team?
Do you have experience working at Team Leader/Supervisor level within an inbound call centre?

Location:
Croydon
Immediate proximity to the train station, trams and buses in the area, travelling to work couldn't be easier on a daily basis.

Salary:
Competitive salary of up to £33,000! Offering a basic salary of £28,000 - £30,000 plus up to £3,000 (per annum) bonus.

Benefits:
Amazing benefits including Life insurance, Pension, Private medical cover, Child care vouchers, Eye care vouchers and discounted travel insurance available to all employees!

Hours:
Monday to Friday 9:00-17:00

Our client is one of the worlds largest and leading insurance companies recruiting for a Team Manager who will be able to lead, motivate and develop a team of co-ordinators to enable the delivery of a customer centric service which delivers outstanding assistance experiences to customers each and every day.

Who would this role suit?

A diverse professional who is confident and dedicated in actively providing support and guidance to a team of 15, ensuring that all tasks are carried out effectively and professionally whilst adhering to departmental procedures and targets. In addition, you will assist the Head of Procurement & Network with projects. You will ensure that all Supplier Invoices / Personal Claims are checked, validated and entered onto the system for payment on a daily basis, in line with departmental targets and to take the appropriate action where invoices are incorrect. Handling all supplier queries and complaints, raising errors to the relevant areas of the business.

Essentials:

" Team Manger or Supervisory experience
" Educated to A-Level standard with strong grades
" Evidence of experience in Accounts Payable administration
" Working within a general administrative role in a commercial environment
" Good attention to detail, with strong logical thought process
" Excellent verbal / written communication skills
" PC literate, with good knowledge of Microsoft Office Suite
" Fast, accurate typing skills
" Problem solving skills
" Ability to plan a varied workload and meet demanding timescales
" Able to communicate clearly and concisely
" Self-Motivated, Proactive and Confident
" Patient and diplomatic Desirable
" Educated to Degree level
" English and/or Maths A Level "C" grade or above
" Relevant professional qualification (or Part Qualified)
" Knowledge / experience of the motor breakdown industry
" Proven experience of process improvement ***For your information

Interested? Apply!!! Apply!!! Apply!!!

Only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

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