A fantastic opportunity has arisen for a Claims Technician (12 Month Fixed Term Contract) working for a growing company in Central Leeds.
Our client is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.
As a Claims Technician within our award winning Subsidence Team, it will be your responsibility to deliver an exceptional customer experience though the management of your own portfolio of subsidence claims. You`ll act as first point of contact for our clients and policyholders for any queries on their Subsidence claims. As well as proactively driving your claim portfolio you will be required to maintain a task diary system, recommend payments, produce client reports, letters, and liaise with contractors and other external suppliers.
You will have/will be:
Committed to gaining the relevant knowledge and obtaining the Chartered Institute of Loss Adjusters` Cert CILA qualification
Previous experience within a customer service office environment
Organised, diligent and able to run tasks through to completion
Conscientious and hard working in order to achieve the required results, as well as being flexible and adaptable during times of high volumes
Excellent communication and negotiation skills
Experience of computer based claims handling system
Ability to deal with demanding customers in a sympathetic but firm manner over the telephone
Able to cope with a fast changing working environment
A desire to embrace innovative working practices
Ideally educated to `A` level/ degree standard
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
In return you can expect to receive a salary between 18,000-23,000, opportunities to progress and develop within the company, a great working environment, flexible working, competitive holiday entitlement and much more!
If you're interested in the role please apply now!