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Claims Technician

  • Location:

    Leeds

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £20000 per annum

  • Contact:

    Katie

  • Contact email:

    leeds.branch@brookstreet.co.uk

  • Job ref:

    LEE/13206_1547638152

  • Published:

    about 5 years ago

  • Duration:

    12 Months

  • Expiry date:

    15/02/2019

  • Startdate:

    January 2019

Job Description

Looking for a new job for 2019?
Want to work for a company who offer excellent progression and training opportunities?

Our well established Leeds client is looking for a Claims Technician to join the company on an initial 12 month fixed term contract.

The role offers a great opportunity to kick start a career within claims, working for a company who can provide excellent progression and training opportunities for the right candidate. You'll start with classroom based training and job shadowing, to ensure you're able to provide the best service possible to your customers.

A day in the life of a Claims Technician will include:

  • Following the full life cycle of the customer journey from initial query through to resolution
  • Acting as first point of contact for your portfolio of customers
  • Answering queries from customers regarding their account
  • Maintaining and proactively driving your portfolio, ensuring claims and resolved within specified SLAs
  • Other aspects of the role will include producing reports, writing letters and liaising with third parties

We`re looking for a customer focused candidate, with a keen eye for detail.

A background in customer service, with experience updating customer records is essential.
Ideally you`ll be looking to start a career and be committed to developing alongside the company, they provide excellent opportunities for learning and development, including qualifications and training.

You`ll also need to be extremely organised with the ability to maintain and prioritise your own workload
Ideally you will also have experience with a CRM or Claims Management computer system.
A background within insurance is highly desired but not essential.

If you're a dedicated, focused and positive person, don't hesitate to apply, we're looking for your customer focused skills!

In return our client offers a salary of up to £20,000
Free onsite parking
Easy transport links from Leeds and Bradford
Excellent development & training opportunities
Other benefits such as health care & pension

If this sounds like the role for you, please apply online now! If you'd like to get in touch with any questions, please email or call Katie on 01274 331200.

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