Job Description

We are currently recruiting for a Classroom Success Manager to join the education side of the leading global IT, team.

Our client is looking for someone with a tenacious passion for education, combined with appropriate commercial skills, sales and leadership experience and understanding of education solutions in the classroom.

Roles and Responsibilities
* Accountable for Modern Workplace workload consumption to expand strategic education customer relationships and ensure successful adoption of Microsoft tools in classrooms and education systems.
* Clearly support School Leaders and Educators' expected outcomes and build high quality engagement plan, inclusive of customer objectives, milestones, risks, and metrics needed to achieve them.
* Build, maintain and leverage strong relationships with School Leaders and Educators to:
* Grow usage of integrated learning solutions on the Microsoft platform with primary focus on Microsoft Teams (Office 365, School Data Sync, Teams).
* Drive student and educator usage by focusing on strategic Modern Classroom workloads in Office 365 (Teams with School Data Sync, Teams and OneNote).
* Grow and protect Windows 10 device share by creating demand for experiences specific to Microsoft 365 for Education (Office 365, Windows 10, Intune for Education).
* Drive awareness of and engage with Microsoft core educator programs such as Microsoft Innovative Educators to drive number of teacher advocates across the UK, as well as support CPD for every teacher in every school.
* Engage technical experts and partners for deployment and adoption assistance to enable smooth end to end customer processes that drive usage and help accelerate customer engagement on each workload (Office 365, Identity (AADP), Intune, School Data Sync and Autopilot).
* Continuously nurture and expanding your sales, industry, technology and competitive knowledge and capabilities.
* Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings on strategic accounts.

Skills and Experience
* Minimum 3 years' experience working in education sector, in any role, is essential
* Minimum 3 years' experience working in a commercial business setting is essential
* Account management experience desirable
* Experience training on complex technology solutions, to be able to articulate the value of Microsoft solutions in educational settings
* Clear understanding of the UK education market, including understanding the nuances across Wales, Scotland and England
* Customer relationship management experience, with demonstrable sales capabilities
* Leadership experience meeting and influencing diverse academic stakeholders including educators, education partners and resellers and students
* Strong team player who will identify and engage colleagues as needed to support customer needs
* Demonstrable experience meeting and exceeding quarterly targets
* Exceptional presenting and storytelling capability
* Demonstrable experience collaborating and influencing across multiple stakeholder groups. Ability to work successfully across a complex, highly-matrixed environment
* Outstanding interpersonal and communication skills.

The deadline date for this role is Monday 19th July @5pm