Job Description

The Environment Agency is currently recruiting for team members to join a small team within the Incident Community Service in their Sheffield Office (located just off the parkway).

Team members are expected to work on a shift rota basis which will include some nights and weekend work. Rotas are published 3 months in advance.
This means the rate of pay is £11.29 per hour.

As a team member of the incident centre your work will involve handling calls from the general public, businesses, local authorities, emergency services and other government organisations. A sample of the types of incidents you will be logging will include; Water, pollution, waste and wildlife incidents.

This is a customer service role where you will be handling calls directly from the public so candidates should be aware some callers may be emotional and distressed. This will involve speaking to callers who are experiencing flooding or concerned public reporting environmental incidents or crimes.

Please apply online or send your CV