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Clerical/Admin Officer

  • Location:

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £9.71 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    29 days ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:

    08/04/21 16:10:14

Job Description

Position: Admin Officer
Rate / hours: £9.71 per hour / 37 hours per week
Contract type: Temporary (3-6 months)
Proposed start date: 10/05/21

One of our top Public Sector clients are currently looking for several administrators to join a well-established team on a temporary basis to provide administrative support to the Wildlife Licensing department.

Successful candidates will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision.

Examples of work performed will include but not be restricted to:

  • Collating and analysing fairly complex information or data, submitting results in a written report
  • Overseeing administrative procedures and processes
  • Assisting with budget preparation and control, if required
  • Acting as administrative liaison with internal and / or external sources
  • Preparing routine correspondence
  • Respond to enquiries from customers and initiate proactive customer contact regarding licence applications
  • Maintain and manage team mailboxes, forwarding to correct teams or individuals
  • Triage casework that will be passed to advisers and lead advisers for assessment
  • File documents digitally, and update systems and tracker spreadsheets

Key skills and experience:

  • Good attention to detail
  • Good customer services skills, both written and oral
  • Ability to work across multiple work streams and be able to prioritise conflicting workloads
  • Ability to work from home (IT equipment provided)
  • Due to the dispersed nature of the team the ability to be able to work in a team and on own initiative is essential
  • Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)
  • NVQ Business Administration Level 2 (or suitable clerical experience)
  • Administrative experience with a good knowledge of and experience in using Microsoft Office

This role is subject to compliance checks and a telephone interview. If you feel like this role may be for you please apply via the link below or email


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