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Clerical/Admin Officer

  • Location:

    Leicester, Leicestershire

  • Sector:

    Public Sector

  • Job type:


  • Salary:

    Up to £11.72 per hour

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    3 months

  • Expiry date:


  • Startdate:


Job Description

Associate Local Systems Administration (ALSA)

We are currently recruiting for an Associate Local Systems Administrator to work with one of our fantastic Public Sector clients in Leicester, LE3.

This a short term 3-month temporary position but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

Role purpose

" Support the Local Office LSA with the provision of a high quality, customer-focussed IT support to both office-based and remote-working staff.
" Assist the Local Office LSA with Incident, Request and Asset Management, IT Equipment moves and other extraneous duties.
" Provide additional support for ad-hoc tasks and projects.
" Provide cover for the LSA during periods of absence and/or unavailability

Main duties

" Assist the Local Office LSA with Incident and Request Management duties
" Assist with the scanning of physical IT assets and maintenance of asset management database.
" Provide support for the relocation of IT equipment in accordance with local office requirements.
" Dealing with deliveries and enabling the safe handling and storage of IT equipment
" Preparing and packaging of IT equipment for delivery to remote users via existing logistics contracts or Local Office home delivery arrangements.
" Assist with the maintenance of local documentation.
" Liaise with 3rd party suppliers where appropriate.
" Adhere to IT Service Management guidelines.
" Participate in and provide support to local IT projects.
" Develop a high-level awareness of local technical infrastructure and key hardware/software components.
" Develop own knowledge of IT support requirements for a local office.
" Build a knowledge of technical support teams.

Candidate Requirements

" A positive and can-do approach to the possibility of change
" Effective communication skills
" Strong Customer Service Skills
" Good organisational skills
" Approachability and confidence when dealing with staff and managers
" The ability to set-up and configure desktop and portable IT equipment (Full training will be provided)
" The ability to follow written technical instructions for a variety of tasks.

No previous experience or qualifications are required, and a basic understanding of IT is desirable

Standard hours are 37 hours per week Monday - Friday
Pay rate of £11.72 per hour which is paid weekly.

If you feel that this role is one that would interest you and you have the right attributes, then please apply online.


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