Job Description

Brook Street are currently recruiting for 2 HR Administrators - Admin Officer level, to work for the Vehicle Certification Agency, VCA, in Bristol.
Full-time role working 37 hours per week, Monday-Friday, 9 - 5.
Office based for 3 days a week once training is completed. This could increase, as required, for further training.
Location- Eastgate Office, Bristol
Rate of pay £13.04/hr
Temporary contract till 26/03/26
As a HR Administrator, you will provide professional first-line customer service support to managers and staff on all areas of HR policy, process, and payroll queries. Delivery of the service is from a central office communicating by telephone and email, you will give up to date HR policy guidance across the organisation. You will carry out a variety of HR tasks, including payroll queries and administrative duties.

Main duties:

- Undertake a variety of HR transactional and administrative tasks required throughout the
employee life cycle in an accurate and timely manner, for example, employment changes,
absence management, pay and pensions, retirement, and resignations.
- Provide excellent customer service.
- Manage and maintain the HR inbox, directing queries to the appropriate team member and responding to queries within our service level agreement.
- Work as part of the team and contribute to achieving agreed service levels.
- Raise purchase orders and good receipt invoices for Human Resources activities.
- Lead on the administration of the employee benefit system (EdenRed)
- Liaise with a range of internal and external stakeholders.
- Ensure all HR documentation is updated to reflect current VCA policy and retained in accordance with GDPR.
- Work on a variety of HR projects and tasks within the HR team, as well as undertake any other duties or activities reasonably requested to meet departmental or business objectives.

Skills Required:
* Excellent customer service, confident to operate at all levels and be able to escalate to senior colleagues, where appropriate
* Be able to work independently and as part of a team
* Effective time management, with experience of working to tight deadlines
* Excellent written and verbal skills
* Computer literate in Microsoft suite applications, such as Excel, Word and PowerPoint
* An interest in working within a HR administration role and develop knowledge on HR policies and procedures
* Data entry and analysis

Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either and or reference details or evidence for education etc for the last 3 years.

So, if you are seeking to develop your HR knowledge and skills, then this could be the opportunity for you.
Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.