Admin Officer

Brook Street Recruitment is currently recruiting for Admin Officers on behalf of our government client.

This is an excellent opportunity to join a busy and supportive HR team, providing essential administrative support across employee relations casework and redeployment processes.

Contract Details

• Location: Swindon
• Working Pattern: Predominantly remote working
• Contract Length: 3-6 months
• Hours: 37 hours per week, Monday to Friday, 9:00am - 5:00pm

About the Role

Working closely with Senior Employee Relations (ER) Casework Advisers, you will provide vital support across redeployment and formal casework processes. Acting as a key point of contact for employees and managers, you will work alongside Centres of Expertise to ensure smooth and efficient administration of a wide range of HR activities.

This is a busy and varied role that requires excellent organisational skills, attention to detail, and the ability to manage confidential information professionally.

Key Responsibilities

Employee Relations Support

• Arrange formal casework hearings and investigation meetings.
• Take notes during formal hearings and meetings.
• Compile investigation packs in preparation for formal processes.
• Manage and maintain the casework tracker, providing management information as required.
• Ensure casework files are accurate, up to date, and compliant.
• Handle and manage confidential and sensitive data.
• Support the occupational health referral process, liaising with employees, line managers, and medical practitioners.
• Support HR initiatives and internal projects where required.
• Manage purchase orders
• Identify opportunities to improve HR-related processes and procedures.

Redeployment Support

• Conduct screening activities and onboarding for employees referred to redeployment.
• Review vacancies and identify suitable redeployment matches.
• Communicate with employees and hiring managers regarding potential redeployment opportunities.
• Arrange and coordinate interviews.
• Complete associated paperwork and issue trial confirmation letters for successful placements.
• Maintain and update redeployment records and spreadsheets.
• Provide guidance to employees and managers on policies and processes relating to Ending Work Procedures.

Essential Criteria

To be successful in this role, you will have:

• Previous experience in an administrative and customer-focused environment.
• Strong written communication skills.
• Excellent verbal communication and interpersonal skills.
• High levels of accuracy and attention to detail.
• Experience working within a busy team environment and managing competing priorities.
• A proactive, positive, and customer-focused approach.
• Strong organisational and time-management skills, with the ability to prioritise workloads and meet deadlines.
• The ability to work flexibly and support colleagues when required.
• A commitment to continuous improvement and process enhancement.
• The ability to handle sensitive information with discretion, professionalism, and diplomacy.

Why Apply?

This role offers the opportunity to gain valuable experience within a government organisation while working predominantly from home. You'll be part of a collaborative team, supporting important employee relations and redeployment activities that make a real difference across the organisation.

Apply online today to be considered for this exciting opportunity

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.