Client Service Team Member
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Sector:
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Job type:
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Salary:
Up to £7.83 per hour
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Contact:
Chelby
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Contact email:
preston@brookstreet.co.uk
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Job ref:
HF5574_1544005057
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Published:
over 5 years ago
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Expiry date:
4/01/2019
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Startdate:
ASAP
Job Description
I am currently recruiting for a number of Client Service team members, working for a well known and established Utility Sector in Lytham, St Annes, on a temporary basis.
The role will involve -
- Providing first class service within a customer environment via telephone and email
- Prompt resolution of customer queries and requests in line with company SLAs
- Working collaboratively with other departments, Account Managers and 3rd parties to resolve customer issues and requests
- Proactive management of complex customer issues and escalations; investigation of any issues, fixing the root cause and/or escalating where applicable to resolve
- Invoice validation
Successful candidates must be able to demonstrate the following -
- Strong communication skills - verbal and written
- Problem solving skills
- Ability to keep calm under pressure and balance multiple workstreams
- Adaptability & willingness to learn
If you are interested in this position, please call Chelby on 01772 252111 or email your CV
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