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Cloud Infrastructure Specialist

  • Location:

    North East England, England

  • Sector:


  • Job type:


  • Salary:

    £46000 - £52000 per annum + + excellent benefits

  • Contact:

    Kate Balfe

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Startdate:


Job Description

Cloud Infrastructure Specialist

Reporting to the Infrastructure Manager, the primary purpose of this role is to manage and improve our public and private cloud platforms, that enable the delivery of cloud solutions to both existing and new customers. In this key position, the Cloud Infrastructure Specialist is the technical lead in major projects within our private platform and Azure infrastructure, and critical in ensuring the smooth running and security of Company systems on a day-to-day basis.


  • Manage, maintain and improve our Cloud presence in our Private Datacentre and in Azure
  • Technical lead of internal & external projects related to our platforms
  • Escalation for 2nd line Technical Engineers
  • Recommendation of improvements to existing processes and products
  • Ensures availability and performance of production systems
  • Ensures security best practices are followed for all Company
  • Cloud systems and risks are remediated or escalated
  • Ensuring all monitoring tools are available and performing correctly
  • Escalation to Infrastructure Manager for any critical or security incidents
  • Providing support & escalating to senior members of the business when required
  • Providing support to colleagues across the wider business
  • Available for, potentially out of hours, major incidents


  • Meeting all Objectives and Key Results set quarterly across the year



  • Advanced troubleshooting skills
  • Excellent internal and external communications
  • Organised and thorough approach
  • Deep understanding of VMWare including ESXi Host and Vcenter configuration and maintenance
  • Extensive knowledge of Microsoft Server technologies including Active Directory, DNS, DHCP etc
  • Significant experience with Citrix, including Netscalers, MCS, Storefront and Citrix Cloud etc in a multi-tenanted environment
  • Backup solutions, ideally Veam, Azure and Skykick
  • Minimum of 4 years experience in a senior technical role


  • Microsoft Azure, including AAD, Storage Account, Workspaces, InTune etc
  • Microsoft Office 365 Tenant management
  • Storage systems including IBM V700, QNAP, Synology and Microsoft Storage Spaces
  • Monitoring systems


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