Job Description

We have an exciting opportunity for a number of Credit Controllers to join our Collections team. The ideal person will have previous experience in a debt recovery or credit control environment as you will be responsible for the timely collection of invoiced income that is due to our NHS Clients. If you're hardworking, enthusiastic and enjoy working to targets, this could be the perfect role for you or someone you know!
This Role will be full time MON-FRI 9-5 £12.82 Per hour. Phoenix House, Topclife Lane, WAKEFIELD WF3 1WE



This role will be 3 days office during initial training (WF3 1WE is the postcode), reducing to 2 per week after initial 3 weeks, subject to performance
Interview will be on Skill set and experience.

o You will work as part of a large team collecting overdue debts by telephone and email
o Effective daily contact with NHS SBS clients, debtors and departmental stakeholders
o Contribute to improving the organizations client Net Promoter Score
o Responsible for the management and resolution of client queries, with escalation support from the Collections Team Leader or Collections SME
o Proactively review Client Debt reports with the Debt SME
o Ensure security, integrity, and confidentiality of all data


Experience of working in a debt recovery or credit control position
Can demonstrate being able to thrive in a target driven environment
Ability to build effective and positive relationships whilst delivering a high standard of customer service
Excellent negotiation skills and the ability to challenge where appropriate NHS Clients and their debtors
Seek to solve problems and suggest solutions before having to escalate them
Attention to detail is essential as all debtor interaction must be recorded for audit purpose


£12.82 PER HOUR working 9-5pm Mon - Friday

Please send all CV's to IR.tempmanagment.co.uk quoting Req8488