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Commercial Administrator

Job Description

Are you comfortable with Maths & doing basic Maths calculations including decimals, percentages & able to break down data?

Are you comfortable using Excel & use basic formulas?

Are you confident using the phone, answering customer calls, sales calls & general enquiries?

Are you an enthusiastic, hard-working person who is keen to get stuck into a new sector / environment?

Do you know a little about the Essential Oils industry & if not, are you willing to learn and have an inquiring mind to take on new information and learn as much as possible?

Do you have an interest in Geography?

If your answer is YES to the above, then look no further, I might just have the role for you!

Commercial Administrator - New Charlton

Salary: £28000

Contract type: Permanent

Hours: Full-time - 37.5 hours per week - 9am - 5:30pm

Location: New Charlton

Job Description:

If you are a driven professional with a passion for natural products, I am looking for a Commercial Administrator to join my client. Please see a list of duties required within this role:

  • Receive and action incoming calls and emails from customers and the commercial team
  • Process customer orders and enquiries in a timely manner
  • Managing the General Sales inbox in a timely and efficient manner
  • Process new sample requests using percentages to accurately calculate formulations to ensure our customer receive the correct materials
  • Accurately maintain customer files, liaising with internal teams to ensure ingredients are available for customer requirements.
  • Oversee the deliveries of customer contracts, working with our Logistics Team to schedule overseas deliveries.
  • Work with our Regulatory Team to ensure documentation requests are received by our customers
  • Keep up with current global affairs and the impact this will have on the ingredients we offer as well as the trends within the Flavour and Fragrance industry
  • Support the Commercial Managers/Directors with any other tasks that are required within the day to day running of the business


  • Excellent phone and customer services skills & strong attention to detail are essential
  • Strong administration skills, able to manage the Sales inbox.
  • Confidence completing percentage and decimal calculations and currency conversions
  • Understanding of Excel and ability to complete basic calculations within the programme
  • Must have previous experience in an order processing environment
  • Ability to multitask and prioritise workload and have excellent time management
  • Be able to work independently
  • Interest in Geography & Economics (preferred)
  • Happy to work in a small business of around 40 employees.

On offer to you:

  • £28,000 annual salary
  • Discretionary annual bonus
  • 7.5% Pension contribution
  • Private Healthcare
  • 23 days annual leave increasing with service
  • Career progression for the right candidate

If this sounds interesting & you feel that you are the right candidate, then please apply with your tailored CV ASAP & you may receive a call.

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