Brook Street has a unique opportunity to join an established and leading Public Sector department as a Complaints Manager to assist with incoming complaints relating to service & delivery.
We are looking for somebody with the following experience & skills:
- Complaints management experience
- Exceptional customer service experience
- Public sector experience
- Written correspondence writing skills
It is essential the successful candidate is degree educated and has public sector experience.
This is a fantastic temporary opportunity that may lead to long-term, fixed-term or permanent work. This is an employer of choice and offers a great benefits package for its employees. Additional benefits include free on-site parking, a great work environment and opportunities for professional development.
Starting immediately! Please contact Rachel in our Cardiff office.