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Complaints Officer

  • Location:

    Gloucestershire, England

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Up to £13.12 per hour

  • Contact:

    Tiarni

  • Contact email:

    [email protected]

  • Job ref:

    HQ4447_1658935309

  • Published:

    14 days ago

  • Expiry date:

    7/09/2022

  • Startdate:

    08/08/22 16:08:30

Job Description

Sector: Government UK
Location: Gloucester (GL3) - Office based role
Pay Rate: £13.12 per hour
Duration: 8 weeks

An opportunity has arisen to join a Complaints Team in Gloucester for our Public Sector client. This post is available as a fixed term appointment to cover absence, initially for 8 weeks

Responsibilities:
- Manage complaints across the south of the business
- Work alongside regional teams and customer contact centre colleagues
- Ensure all complaints are investigated and responded to within specified timescales
- Provide responsive, high quality service

Person Specification:
- Experience in complaints
- Able to work at accurately at pace
- Confident decision maker
- Excellent written and verbal communication

The full time position will be office based at Sanger House in Gloucester

A basic disclosure and three years referencing will be required for this role

If this role sounds like you, please apply online today!

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