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Contact Centre Advisors

  • Location:

    Worcester, Worcestershire, W. Midlands, England

  • Sector:

    Contact Centre, Customer Service, IT

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Nicola

  • Contact email:

    nicola.marke@brookstreet.co.uk

  • Job ref:

    HF8153_1568387392

  • Published:

    2 months ago

  • Expiry date:

    13/10/2019

  • Startdate:

    23/09/19

Job Description

Job title: Contact Centre Advisor
Hours: Rotational Shift Pattern
Location: Worcester
Hourly rate: £9.00
Contract: Temporary to Permanent

We are currently recruiting for Contact Centre Advisors with outstanding customer service skills for a reputable company in Worcester.

Contact Centre Advisor Responsibilities:
- Answering Telephones
- Troubleshooting email, website, webmail, and ADSL issues
- Resolving basic account and billing queries


Contact Centre Advisor desired Skills and Experience:
- Exceptional communication and influencing skills
- Customer Service and sales mind set
- Experience working in customer service environment
- Taking pride in your working standards, behaviour and attitude
- Recognising and maximising sales opportunities
- Technical awareness
- Excellent problem solving skills
- A natural flair for delivering excellent customer support
- Team Working
- An inquisitive mind and strong motivation to learn new skills

You will be supported along in a team environment, but you must have the initiative to work alone. In house training will be provided for IT Systems.

For more information on the Contact Centre Advisor Position - Call Nicola on 01905731591 or email your CV now.

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