Contact Centre Operator
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Location:
London
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Sector:
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Job type:
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Salary:
Up to £13.74 per hour
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Contact:
Eve
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Contact email:
LondonSouth.BusinessCentre@brookstreet.co.uk
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Job ref:
HN8555_1632400976
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Published:
over 2 years ago
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Expiry date:
4/11/2021
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Startdate:
ASAP
Job Description
An exciting new opportunity has become available to work for a Government body as a Contact Centre Operator. The role will be working from home, paying £13.74 per hour. The role is temporary, for 3 months with a view to extend. The hours will be Monday - Friday, 9-5.
The role of the Compliance Team will be to carry out daily quality and compliance assurance reviews across a range of inbound and outbound channels and Lines of Business. Making recommendations for enhancements as deemed necessary around advisor training materials, supporting information and the system / process followed.
You will need a sound level of contact centre experience operational knowledge, skills and wider experience to carry out this work.
The successful candidate must be flexible, able to work at a fast pace and often to tight deadlines with changing and challenging priorities.
This role will suit a self-starter with strong organisational skills and communication skills
Please note, the successful candidates will need to undergo full pre-employment checks.
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