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Correspondence Officer - HEO

  • Location:

    London, England

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £16.74 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    2 months ago

  • Expiry date:


  • Startdate:


Job Description

A new role has become available to work for a Government body as a Correspondence Officer (Higher Executive Officer grade). The role will be working from home, Monday - Friday, 9-5, 37 hours per week. The pay rate will be £16.74 an hour, and this will be a temporary assignment for 6 weeks, with potential view to extend.

Overview of the role:

The team deal with a new and up and coming side to the Government organisation, which aims to help certain businesses take a more digital approach which will hopefully see their productivity increase. The temporary worker will be providing middle management support and operate with minimal supervision, exercising independent judgement on completing assignments. The successful candidate will be dealing with applications to this scheme, and the correspondence duties that come with it.

The worker will be working with a team of 10/20 people who deal with the communications/correspondence that goes out to the public via Email. This includes writing responses via email regarding complaints, appeals or enquiries to amend an application sent into the team.

Duties also include the interpretation of data, and loading this onto a spreadsheet, dealing with internal and external stakeholders at a senior level on a regular basis.

Typical qualifications and experience:

- Five GCSE passes at Grade C or above

- Two A level passes at grade E or above or equivalent

- NVQ Management Level 3 or 4 (or suitable management experience)

- Good knowledge of and experience in using Microsoft Office

- Management experience in an office environment

- Excellent communication skills both oral and written

Please note, all applicants if successful will need to undergo a full pre employment check, including a DBS check and we will need to obtain 3 years' worth of referencing.


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