Job Description

Brook Street are looking for someone to provide administrative support for our public sector Court based client in Truro.

You will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:

• Preparing papers and files for court hearings.
• Producing court documents including letters and Court orders
• General photocopying and filing.
• Creating and updating records on in-house computer system and data input.
• Post opening and dispatch.
• Standard letters and correspondence.
• Logging documents and filing them on the Court file.
• Assisting Court Users, supporting listing and rota management. Checking files in preparation of Court hearings.
• Contacting relevant parties, collecting fees etc, including the use of chip and pin.
• Handling counter (face to face), written and telephone enquiries.
• Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders.
• To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers

Typical qualifications and experience:

• Administrative experience with a good knowledge of and experience in using Microsoft Office
• Good communication skills, both oral and written

You will be required to work in a flexible way and undertake any other duties reasonably requested by your Line Manager.

This role is subject to references and a Standard DBS check after an interview conducted via Microsoft Teams.