The Ministry of Justice - Court Usher
Location: Leeds Combined Court
Salary: Between £8.91
Hours: Monday - Friday (37 hours)
This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.
We are currently recruiting for Court Ushers to join the Leeds Combined Court with our client, The Ministry of Justice. The role will include working as part of a flexible team. This is a very interesting and varied role. The suitable candidate will be required to clerk the courts, you will be an essential first point of contact for all the court users involved in hearings.
- Keep Court room and hearing rooms tidy and well managed
- Organise refreshments
- Maintain supplies for recording equipment and operate it at the judicial request
- Maintain supplies for court users
- Obtain names of all parties in attendance and show into hearings at required time
- Swear in parties and witnesses as appropriate
- Complete court recording sheets
- Photocopy any documents required by the courts
- Provide assistance with post and other admin tasks as and when required
- You will also carry out some general clerical work as required to support the work of HMCTS
What we are looking for:
- Basic IT skills in Microsoft Windows (training will be given)
- Strong recent admin/customer service experience essential
- Recent Law Graduates with strong customer service skills
- Be polite and helpful to all customers both external and internal
- Remain calm, polite and tactful when dealing with difficult people
- Vigilence and professional personality
- Pass on important information to all concerned promptly and clearly, with tact and honesty
- Be approachable, non-judgmental and honest and respects confidences in dealing with others.
- Treat all colleagues fairly and be sensitive to their needs as individuals
You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support are readily available and there is little discretion to depart from standard procedures, which may require you to take a firm stance when those procedures are not understood or welcomed by a court user.
*Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport*
Please click apply or contact to express your interest