Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our MOJ client requires a court usher to join the busy team on a temporary basis, initially until March 2024. £10.95 per hour pay rate. City Centre location

The role is temporary expected to run until the end of March 2023 with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.

Successful applicants would primarily be ushering within the court

Duties may include but not be limited to

* Greeting members of the public
* Liaising with judiciary, witnesses, jurors and other court users with professionalism
* Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
* Walking jurors to and from court whilst remaining socially distanced
* Preparation of court rooms
* Manage Social Distancing within the public areas of the court
* Filing
* Post room duties

Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people

Our client requires the following skills

* Good strong basic admin experience
* Good working knowledge of Microsoft word, excel and outlook
* Excellent communication skills both written and verbal
* Ability to remain calm in potentially difficult situations
* Ability to remain professional at all time and converse with a variety of court users
* Excellent customer service skills

The pay rate is £10.95 per hour and benefits include holiday pay and pension scheme

Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications.

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At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.