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Court Usher

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £8.21 - £8.28 per hour

  • Contact:

    Amy D

  • Contact email:

    amy.drake@brookstreet.co.uk

  • Job ref:

    HH9567_1561714314

  • Published:

    3 months ago

  • Expiry date:

    28/07/2019

  • Startdate:

    15/07/19

Job Description

We are looking for 3 court ushers to work in the busy environment of Manchester County Court. This is a long-term temporary position working Monday - Friday. Your pay rate will start at £8.21 and rise to £8.28 after 12 weeks.

You will deal with a wide range of people including judges so good communication skills and memory and the ability to work under pressure are essential. You are required to set up the courts in the morning then sign in all court users accurately. You will have to assist the judge in court and swear in witnesses.

The usher role is much more than just a reception job and as part of your duties you will provide front line customer service to both internal and external customers and required to be smartly dressed.

You will be speaking to judges on the phone and face to face, speaking to barristers, solicitors and members of the public some of whom may be agitated/emotional.

You will call cases on, escort parties in and out of court, operate recording equipment and video link. You will keep notes on attendances start and finish times and will be regularly required to look after 3 or 4 Judges and courtrooms on most days.

You will deal with vulnerable witnesses and prisoners and be required to show sensitivity and flexibility in the types of courts and judiciary you are able to work with.

This job involves a lot of running around every day, being able to retain a lot of information in your head and staying on your toes and in control.

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