Job Description

Court Usher at HMCTS Cardiff Courts

Brief description of duties and any skills required (e.g. Excel, PowerPoint). This should include information pertinent to the level of DBS required if applicable. Manage the footfall in the building; directing people around the building and ensuring they are complying with social distancing rules.
Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers.
Operating recording equipment and maintaining records of recordings of hearings
Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.
Opening, sorting, distributing and dispatching post as required
Ensuring Court rooms are supplied against requirements for relevant forms and stationery.
Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc.
Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary
Answering face to face enquiries
Keeping parties informed of changes eg, of courtrooms and hearing times
Answering standard enquiries and passing messages to others.
2 GCSE's at Grade C or above, or equivalent qualifications OR have experience of working with the public in a busy public service environment. Ability to use a computer at the level required for the work.

BPSS + Enhanced DBS

Please apply if interested!