Job Description

Brook Street Ltd are pleased to announce a readily available position at the Poole Magistrates Courts as a Court Usher (Admin Assistant).

The role is based on a full-time temporary on-going assignment, Monday-Friday, 09:00-17:00

The pay rate is £9.94ph.

Location: Park Road, Poole, BH15 2NS

The Temporary Worker will work individually or as part of a team to ensure the smooth running of the courts. Example of work performed will include but not limited to:

• Court Usher role assisting courts and members of public face to face
• Operating Cloud Video Platform technology to assist the court where parties attend remotely
• General admin duties as required when not in court
• Liaise with Adjudicator and Court Section
• Obtain names of all parties and complete front sheets with court results
• Swear in witnesses as appropriate
• Photocopy any documents required by the court
• Provide assistance in the post room or elsewhere in the office as and when required

Competences:

• Must be polite and helpful to all customers both external and internal
• Remains clam, polite and tactful when dealing with difficult people
• Is aware of customer needs and is polite and efficient in dealing with these
• Passes on important information to all concerned promptly and clearly, with tact and honesty
• Works effectively with others irrespective of differences
• Tackles unacceptable behaviour in a constructive way
• Is approachable, non-judgmental, honest and respects confidences in dealing with others
• Treats all colleagues fairly and is sensitive to their needs as individuals

The position is subject to an Enhanced DBS check and 3 year's referencing.

If you are interested in the position, please apply below.