Job Description

Brook Street is seeking a Court Usher to join a Government client based in Taunton Magistrates Court, This is an exciting opportunity to step foot into the Public Sector and get a feel for how courts and tribunals operate.

This is a temporary role for 4 months initially which could be extended, paying £7.92 an hour rising to £7.83 after 12 weeks.

This is a role which balances both Usher and clerical duties equally allowing you to work where needed, being an essential first point of contact for all the court users involved in hearings as an Usher whilst providing excellent general administrative support to the various teams within HMCTS. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently.

Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, you will need to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. You will work within a team with regular management support.

This may include little admin work for example data inputting.

Role will require an enhanced DBS

You will also be able to sit in on the cases whilst they take place. For this side of the role you will need to be confident and have a good level of customer service.

If you are interested in this role, please send your CV