Job Description

Our client HMCTS is looking for a temporary worker to join their team as a court usher. This is at first a temporary role until April 2024 but it is likely this will be a rolling contract. This is a full time role, Monday - Friday, 37 hours week. You will work around the hours of 8am - 4pm/9am - 5pm (this may differ slightly from court to court). . You will be paid on a weekly basis.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

As a court usher you will be expected to provide excellent customer service to court users. Your day to day duties will include:
- Meeting and greeting court users entering the courts
- Providing directions to court ushers and ushering them from room to room
- Supporting Judges and Magistrates
- Assisting with the set up of court hearing/rooms
- Sitting in on court cases and ensuring they are running smoothly
- Using in house data bases
- Data entry

The ideal candidate for this position will have strong customer service experience. Someone that has dealt with all different kinds of people. Some IT experience will be required.

The successful candidate will be subject to an enhanced DBS check due to the nature of the position. If this role is something you would be interested in please apply for more information!

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.