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Court usher - Band F

  • Location:

    Blackburn, Lancashire

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £7.83 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    7 months ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:

    05/11/18 12:32:00

Job Description

Our client located in Blackburn is seeking a Court Usher to ensure the smooth running of the court rooms. This is a very responsible role and requires flexibility to work 4 days each week for a total of 29.50 hours each week. Days of working might be varied but usually over Monday - Friday with an occasional Saturday being required.

This is a role which balances both Usher and clerical duties equally allowing you to work where
needed, being an essential first point of contact for all the court users involved in hearings as an
Usher whilst providing excellent general administrative support to the various teams within HMCTS.
There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow
of court work. You will meet members of the public and their legal representatives; prepare court
/hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and
Whilst initially you will be allocated to a specific court or office base, there will be a need for flexibility
to work on an ad hoc basis at other courthouses and local HMCTS offices.

Collecting and delivering files and bundles to the judiciary
and clerks ensuring they have the necessary papers

Providing support to colleagues & judiciary outside of court /
hearing times

Operating recording equipment and maintaining records of
recordings of hearings

Creating, updating, distributing and tracking files, bundles,
documents, tapes;

Creating and/or maintaining databases, lists, manuals;
completing documents including standard letters, forms,
applications, orders, records, registers, statistics etc with
clearly defined information using electronic and paper

Maintaining the Court Library (including e-transcripts and

Sorting and delivering lists of hearings for internal andexternal notice boards

Sort and deliver lists of hearings for internal & external notice

Copy/audio typing, completing standard letters, forms,
registers, etc where the information is clearly defined.

Straightforward drafting such as acknowledgements and
receipting, confirmations, court orders, warrants etc.

Amending standard instructions, manuals and directories,
circulating and distributing documents, journals etc.

Opening, sorting, distributing and dispatching post

Collecting and delivering post from appropriate offices
Monitoring Stock „h Including stationery and other supplies against requirements
and inventories, establishing requirements, completing order
forms, stock distribution

Ensuring Court rooms are supplied against requirements for
relevant forms and stationary

Collecting and delivering stationary around the offices
Data Entry and recording

Reception of parties to court

Including members of the public, judiciary, juries, solicitors
and barristers, the police, representatives of external
Agencies etc.

Providing information related to proceedings, escorting court
users into and from the building, swearing oaths etc.
Calling people into court / hearing rooms in priority order,
discussing with Court Clerks and Legal Advisers and liaising
with the Witness Service as necessary

Answering face to face enquiries

Keeping parties informed of changes eg, of courtrooms and
hearing times


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