Job Description

Court Usher - Southampton
Pay: £12.21 per hour | Temporary (initial 3 months, likely extension) | On-site role

We are recruiting for a Court Usher to support the smooth running of court hearings in Southampton. This is a vital public-facing role where you'll be the first point of contact for court users, ensuring hearings are well-organised and run efficiently.

The role:

• Welcoming and supporting members of the public, legal representatives, and court users.

• Preparing and clearing courtrooms for hearings.

• Escorting participants and calling people into court in the correct order.

• Handling administrative tasks such as filing, data entry, post handling, and updating records.

• Supporting the judiciary and court staff with documents, forms, and clerical work.

• Providing information to court users and dealing with enquiries in a professional and sensitive manner.

What we're looking for:

• Strong communication and people skills, with the ability to stay professional under pressure.

• Comfortable working with people from all backgrounds, including vulnerable individuals.

• Basic IT and administration skills.

• Previous public service or customer-facing experience is desirable.

Details:

• Location: Southampton (must be fully on-site. On-site parking can be arranged).

• Hours: Full-time (37 hours per week), temporary ongoing (initially 3 months, with likely extension).

• Pay: £12.21 per hour.

• Clearance: The Court Usher role requires an enhanced disclosure check.

• Interviews: On-site, face-to-face.

This is an excellent opportunity to play a key role in the justice system, working as part of a supportive team while developing valuable experience within HMCTs. Apply online today to be considered!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.