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Court Usher - Bradford County Court

Job Description

HMCTS - Court Usher

Location: Bradford County Court (Bradford City Centre)
Salary: £9.94 per hour
Hours: Monday - Friday, 9-5 (37 hours)

Brook Street are looking for a court usher to join our client, HMCTS. This is a temporary position for at least 3 months which is highly likely to be extended.

If you are experienced within customer service or admin then this may be a great opportunity for you

Role Overview:

We are currently recruiting a Court Usher to join the Bradford County Court with our client, HMCTS. The role will include working as part of a flexible team. This is a very interesting and varied role. The suitable candidate will be required to clerk the courts, you will be an essential first point of contact for all stakeholders involved with the court hearing

Responsibilities include:

  • Keep Court room and hearing rooms tidy and well managed
  • Organise refreshments
  • Maintain supplies for recording equipment and operate it at the judicial request
  • Maintain supplies for court users
  • Obtain names of all parties in attendance and show into hearings at required time
  • Swear in parties and witnesses as appropriate
  • Complete court recording sheets
  • Photocopy any documents required by the courts
  • Provide assistance with post and other admin tasks as and when required
  • You will also carry out some general clerical work as required to support the work of HMCTS

What we are looking for:

  • Basic IT skills in Microsoft Windows (training will be given)
  • Strong recent admin/customer service experience essential
  • Recent Law Graduates with strong customer service skills considered
  • Be polite and helpful to all customers both external and internal
  • Remain calm, polite and tactful when dealing with difficult people
  • Vigilance and professional personality
  • Pass on important information to all concerned promptly and clearly, with tact and honesty
  • Be approachable, non-judgemental and honest and respects confidences in dealing with others.
  • Treat all colleagues fairly and be sensitive to their needs as individuals

You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support are readily available and there is little discretion to depart from standard procedures, which may require you to take a firm stance when those procedures are not understood or welcomed by a court user.

*Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport*

These roles also require you to be on your feet and walking around for the majority of the day

Please click apply to express your interest

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