This is a role which balances both court usher and clerical duties, equally allowing you to work where needed, being an essential first point of contact for all the court users involved in hearings as an usher whilst providing excellent general administrative support to the teams within HMCTS.
There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work.
You will meet members of the public and their legal representatives; prepare court / hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently, making sure court users are marshalled appropriately.
Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, you will need to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable.
Whilst initially you will be allocated to work at Truro Combined Court, there will be a need for flexibility to work on an ad hoc basis at other Courthouses in Cornwall (Truro Magistrates` Court and Bodmin Law Courts).
If you are interested in this role please apply now.