Job Description

Based In Bolton, this position sits within the Credit Control Team who collect premiums from insurance brokers and also direct from policyholders who pay for their policies by direct debit instalments

You will need to work closely with colleagues and brokers in order to manage a small panel of debtor's accounts


Duties will include:
Provide a point of contact for credit control queries and ensure that these are actioned as appropriate
Handle queries from both Brokers and Policyholders
To be responsible for the prompt collection of allocated accounts and to maintain targets set,
Make outbound calls to recover debt
Review delinquent account records
Deal with incoming queries from customers via telephone and/or written mediums including information and documentation requests


Skills and Experience required:
Effective and clear communication, telephone and listening skills
The ability to work effectively in a team environment, happy to assist others with workload where necessary and to work towards team targets
Previous collection experience is required along with a good standard of education

Salary depending on experience, great place to work, free parking.