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Credit Controller

  • Location:

    Newport, Wales

  • Sector:


  • Job type:


  • Salary:

    £2000 - £20000 per annum

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


Job Description

Brook Street are working with a superb organisation in Newport area who are looking to add a Credit Control to there up beat office. This role is a great opportunity to someone who enjoys chasing clients on a daily basis and working in a fast paced environment.

Job Description -

  • Management of up to 1000 accounts.
  • Chasing debt on daily basis via telephone, Email and letter.
  • Making at least 50 calls per day from the daily action list, aged debt and scrutiny queue.
  • Management of the Calls and Reviews within the CMS system.
  • Ensuring all conversations are recorded onto the diary management system.
  • Working towards achieving monthly cash collection targets
  • Working under pressure to tight deadlines on a daily basis
  • Managing the scrutiny queue and making on the spot decisions whether to release the order for appearing in publication or not.
  • Reconciling accounts as and where necessary, considering eventualities such as unravelling accounts and reallocating as necessary.
  • Monitor and adjust credit limits to meet customer needs whilst avoiding the risk of bad debt.
  • Taking credit card payments over the phone directly onto the customers account.
  • Dealing with irate and difficult customers, both internal and external.
  • Negotiating repayment plans as and where necessary.
  • Liasing with Sales and Sales Managers in person and telephone/Email regarding the status of accounts and payment collections.
  • Preparing accounts for the Legal process
  • Raising queries as and when required.
  • Chasing outstanding queries from Sales.

Please apply now or call the local Cardiff branch.


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