Job Description

Job title: Credit Controller
Hours: 38
Location: Worcester

My client is a nationally known company that due to growth require a Credit Controller. This business has a fantastic reputation for developing their staff and creating a progressive and dynamic work environment.

Credit Controllers responsibilities:

" Sending automated debt letters
" Updating customer's details on the system
" Answering incoming calls and recording them on the correct system
" Resolving customer enquiries and following up with the customers in regards to payments
" Liaising with your colleagues in various departments in order to recover payments
" To maximise debt recovery and meet KPI's
" Staying on top of your clients debt's and escalating when necessary
" Taking payments over the phone and ensuring GDPR is complied with at all times.
" Effectively managing accounts on hold.

Credit Controllers desired Skills and Experience:

" Ideally previous credit control or accounts experience is ideal but not essential
" Strong communication and enthusiastic personality
" Experience using word, Excel and Sage pay is desired


For more information on the Credit Controllers, please contact Adele on 01905 731591.