I have an exciting opportunity for a Credit Controller at our Head Office in Bagshot to both ensure timely payments from our National Accounts whilst maintaining a high level of customer retention and to organise the moves to and from storage for policyholders referred to them by insurance companies.
You will have experience of working in a Finance role and be able to demonstrate firm but fair negotiating skills and the ability to influence at all levels. Being well organised and able to multi-task in a demanding environment is essential.
In addition, you will need to be able to work on your own and as part of a team, possess a proactive 'can do attitude' and excellent IT skills. Key responsibilities:
*To handle day to day credit control management including accurate posting of payments, timely issuing of invoices, credit notes and statements and direct debit reconciliation.
*To ensure purchase orders are obtained where required and entered onto Space Manager before invoices are issued. *To ensure that the customer is clear regarding the amount due, number of days overdue and the action required. *Identify the person who is going to 'make things happen' and build an effective relationship with them.
*Understand and resolve the reasons for late payment.
*Be assertive but tactful manner in obtaining the earliest possible resolution of late payments.
*To manage the move into and out of storage for policyholders referred by insurance companies, including the removal services.
*To liaise with all relevant parties to ensure that the move-ins and move outs are completed as smoothly as possible. *To Create quotes and raise invoices.
*Has a successful track record of credit control
*Demonstrates good spoken and written communication skills
*Can influence at all levels.
*Able to work on own initiative and as part of a team.
*Excellent time management and organisational skills. Able to multitask.
*Excellent IT skills
*Has a proactive 'can do' attitude with drive and flexibility.
*Can remain calm when under pressure.
The role is a full time, 37.5 hours per week. This position offers a generous benefits package to include a performance related bonus, contributory pension scheme, 20 days holiday entitlement and Sharesave Scheme