Our client is a new business start up which has gone from strength to strength since opening it`s doors for business in June 2019. A small but successful operation, which due to it`s success is now looking for a 6th person to come on board and be part of a financial revolution!
Our client is an FCA regulated lender operating throughout the UK, specialising in Vehicle Equity Release. As a fully accredited member of the Consumer Credit Trade Association, and fully complying with its `Code of Practice` to provide ethical lending within the terms of the Consumer Credit Act, the business ethos and culture are premised on treating all customers fairly and that every loan matters.
We are looking for a B2C Credit Controller to join the team, based in NW London. The role is responsible for managing the consumer loan book including debt recovery.
* Accurately control the loan ledger
* Managing a portfolio of overdue customer accounts
* Resolve collection issues and queries
* Update customer accounts
* Perform against collection targets
The ideal candidate for the role will be someone with experience of working in a B2C environment within collections and debt recovery. Experience with Hire Purchase agreements is desirable.
You will be experienced within a customer-focused environment, well versed in communicating by phone and in writing and relaying FCA regulated information in a clear and concise manner. You will be no stranger to meeting deadlines, working under pressure and be determined to be successful!
You will have 2 years B2C consumer debt collection experience, intermediate to advanced excel, in particular with Pivot Tables & Data Manipulation.
£24,000 to £26,000 and 28 days holiday
1st Stage Telephone Interview with Owner/Director and then F2F Interview with Owner/Directors
Looking to start 2nd January 2020
Contact Maria Dowding 01923 235015 and send CV