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CSU Advisor

  • Location:

    Ballymena, County Antrim

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £9.01 per hour

  • Contact:

    Donna Kelso

  • Contact email:

    belfast.web@brookstreet.co.uk

  • Job ref:

    HI1374_1570029082

  • Published:

    15 days ago

  • Duration:

    2+ months

  • Expiry date:

    1/11/2019

  • Startdate:

    09/10/19 0900

Job Description

Brook Street UK Ltd is seeking a CSU Advisor for our client based in BT43

Our client a well-known household name, has confirmed that the role is temporary. The days of work

The successful applicant will be responsible for carrying out the following tasks
Answering telephone calls and accurately recording all Customer contact
Registering new housing applications
Recording repairs
Advising customers of anticipated period to have work carried out
Following up requests on work already reported,
Conducting customer surveys
Recording of survey results giving details of customer feedback
Arranging appointments,
Monitoring results,


The applicant must hold the following qualifications
Hold a BTEC National or equivalent Professional or Technical qualification plus at least one years relevant general administrative experience or have five GCSE O¨ Levels, or equivalent qualification, plus at least two years relevant general administrative experience.

If successful, the applicant must be willing to apply for an Access NI

In return, you will be paid an hourly rate of £9.01 per hour, paid on a weekly basis

To apply for this role, please submit your CV to Donna Kelso via the "Apply" link

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