Job Description

Brook Street are recruiting on behalf of their client, a fast moving and expanding Printing Company based in Northampton.

As part of their growth plans they now have a new role available for an experienced internal Customer Account Coordinator who needs to be very hands on, organised and has a great eye for detail and who can roll their sleeves up, multi task and provide support in a small but very busy office. There will also be a requirement for you to manage the office one day a week.

THE ROLE

The role is varied and the successful candidate will be responsible for assisting in the day to day operations which will include: -

• Answering the telephone and dealing with any customer queries
• Looking after specific customer orders
• Monitoring and ensuring orders placed are delivered to required deadlines
• Placing orders on our Sage system
• Working closely with Suppliers
• Assisting with invoicing and accounts functions
• Managing and maintaining filing systems
• Assisting the Leeds site with operational orders, as required

THE CANDIDATE

• A good team player with a friendly "can do" attitude
• Robust, competent, accurate and thorough
• Positive, flexible, helpful and resourceful
• Able and happy to work independently
• Have excellent communication skills - both verbal and written
• Have excellent telephone skills with a professional and pleasant manner
• Excellent IT skills of all MS office programs
• High standard of organisational skills
• Keen eye for detail
• Be a good multi tasker

SKILLS & EXPERIENCE

• Previous job experience of 5 years
• Excellent IT skills of all MS office programs
• Excellent English Skills
• Customer service and client relationship management experience

If you would like to be part of this growing organisation with opportunity and progression please email your CV