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Customer Administrator

Job Description

Are you a customer orientated administrator looking for a fantastic opportunity? Would you like to work with a leading homeware supplier?

If so, this could be the perfect role for you. Working at the client`s head office in the south Liverpool area, you will be expected to process and manage all customer requests for new customers, ensuring there is key customer service standards that are being maintained.

Benefits for this role include:

A competitive basic salary of £18,000 per annum.
Free, on site car parking facilities and local public transport links.
Suitable working hours across a Mon-Fri period.

Day to day duties in this role include:

Completing new customer information as and when required.
Navigating the company`s in-house CRM and customer portal when uploading data and images.
Ensuring all customer service standards are maintained.
Handling all customer queries in relation to product information.
Communicating with internal departments, including their sales force and customers, daily via telephone and e-mail.
Gaining product knowledge in the event of needing to offer specific products to existing and new customers.
Maximising and upselling to all customers to ensure full products are always discussed with every customer.
Diary management.

In order to apply for this role, you MUST have the following skills and experience:

Have strong customer focus and the ability to be confident with customers.
Competent in all Microsoft platforms (including Word, Excel and Outlook specifically).
Ability to work under pressure and towards tight deadlines.

If you fit the above criteria, please apply directly and to speed up your application, please complete our pre-registration link on http://registrations.brookstreet.co.uk/full-registration.aspx

If you require any further information, please e-mail Daniel on

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