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Customer Administrator

  • Location:

    Runcorn, Cheshire

  • Sector:

    Admin & Secretarial

  • Job type:

    Permanent

  • Salary:

    £18000 - £20000 per annum

  • Contact:

    Daniel

  • Contact email:

    daniel.lynch@brookstreet.co.uk

  • Job ref:

    LIV/625565_1615393822

  • Published:

    about 1 month ago

  • Expiry date:

    21/04/2021

Job Description

Are you a dynamic and confident candidate looking to join an ever expanding facilities management company? Are you comfortable or experienced dealing with specific contact with customers and clients?

If so, this could be the perfect role for you.

Working at the client`s head office in Runcorn, you will be expected to be comfortable both verbally and in person handling and dealing with clients and customers alongside being able to oversee regular contact with clients that relate to business support and contract support.

Benefits for this role include:

A competitive basic annual salary that ranges between £18,000-£20,000 per annum.

Suitable working hours across a Mon-Fri basis.

Free, on site car parking facilities - it is preferred for the right candidate to have their own method of transport based on the distance between public transport links.

Employee and benefits schemes.

Day to day duties in this role include:

Create monthly customer reports and review customer/client accounts regularly.

Assist in taking ownership of client relationships and promoting longevity.

Identify and implement innovation across contracts to enhance performance.

Assisting senior management with specific accounts and client updates throughout the business.

Overseeing and preparing presentations that would be discussed with both new and existing clients.

Supporting with any contractual or ongoing works clients.

Discussing and promoting services with clients on a verbal and face to face basis.

In order to apply for this role, you MUST have the following skills and experience:

Comfortable communicating and dealing with clients across face to face, verbal and written situations.

Dynamic and confident approach.

Competent using Microsoft Office platforms - specifically PowerPoint or be comfortable handling and preparing presentations.

Have the ability to manage pressure and conflicting demands.

If you fit the above criteria, please apply directly and to speed up your application, please complete our pre-registration link on http://registrations.brookstreet.co.uk/full-registration.aspx

If you require any further information on this role - please be aware the consultant handling this role is working remotely so please contact Daniel on

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