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Customer Advisor

  • Location:

    Belfast, County Antrim

  • Sector:

    Contact Centre

  • Job type:

    Temporary

  • Salary:

    Up to £8.72 per hour

  • Contact:

    Donna Kelso

  • Contact email:

    belfast.web@brookstreet.co.uk

  • Job ref:

    HK5897_1602096060

  • Published:

    16 days ago

  • Duration:

    3 + months

  • Expiry date:

    18/11/2020

  • Startdate:

    26/10/20 0830

Job Description

Brook Street UK Ltd are delighted to be recruiting a Customer Advisor for one of our leading clients based in Belfast

Our client has been supplying to Northern Ireland for over 10 years and are renowned for their services that they supply to their customers

Our client has confirmed that the role is temporary with a view of becoming permanent within the business. The hours of work are Monday to Thursday from 0830 to 1700 hrs and Friday is 0830 to 1630. The successful applicant will be required to work to 1900 hours one night a week

Our client is recruiting for 2 people for the role of Customer Advisor to work across both areas in their Customer Services team - inbound call centre and planning. Each individual will work across both areas
The successful applicant will be responsible for recording customer and job request details on company systems and initiating appropriate responses, in line with defined business processes to deliver excellent customer service, paying particular attention to safety, sales and service requirements and standards.

For shortlisting purposes, it is essential that the applicant holds 5 GCSE's or equivalent grade C or above including Maths and English. Minimum of 1 years' experience within a contact centre environment dealing with high volume telephone enquiries and/or telephone selling.
Relevant administrative experience

In return, you will be paid an hourly rate of £8.72 paid weekly and enjoy an array of benefits one of which is a free bus service to take you to and from work daily

To apply for this role, please submit your CV to Donna Kelso via the "Apply" link and that your CV matches the specifications required

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