Customer & Sales Support Representative

📍 Buckinghamshire
💰 £28,500 + Quarterly Bonus (up to 20% annually)
🏡 Hybrid Working - 2 days from home after probation

About the Company

Are you passionate about delivering great customer service and building strong relationships? If so, we'd love to hear from you!

We're working with a successful, global business within the construction and interiors sector, established for over 30 years. They're on the lookout for a friendly, driven Customer Service & Sales Support Representative to join their team. With a great culture, ongoing investment, and exciting plans for the future, there's never been a better time to get on board.

What You Will Be Doing

• Being the first point of contact for customers, providing a warm and professional service
• Managing orders, returns, and customer enquiries
• Building strong relationships and becoming a trusted contact for customers
• Providing updates on pricing, stock, and deliveries
• Spotting opportunities to maximise sales and add value
• Resolving customer queries quickly and efficiently
• Working closely with colleagues to achieve team goals

What You Will Need to Succeed

• Experience in customer service, sales support, or internal sales
• A positive, can-do attitude and a genuine passion for helping customers
• Excellent communication and people skills
• A confident and friendly telephone manner
• Strong organisational skills and attention to detail
• Good IT skills and the ability to learn new systems quickly

Benefits