Job Description

Are you looking for a new career opportunity in customer service?

Do you enjoy working within a team that has a strong morale and great workplace culture?

Do you like a position that not only has a salary but also rewards with bonuses?

If the answer is yes, then Brook Street has an amazing opportunity for you!

Job Role: Customer Care Advisor.
Location: Derby.
Pay rate: £10.77 per hour - 37.5 hours including 1 weekend day per week.
Duration: 6 months (extensions available)

Role Responsibilities:

Your day will be spent talking to customers, communicating via phone and email as well as liaising with our branches to offer support and solutions to any queries from the customers. As well as this you will be taken up managing your own case volume to ensuring customers are kept updated throughout the resolution process. This involves making outbound calls, liaising with 3rd parties, and ensuring that any customer contact is logged compliantly and updated accordingly.

Skills/experience required:


" Customer Service background essential.
" Ability to work well within a team as well as being able to work independently.
" Being able to find quick solutions to customers queries.
" Provide excellent communication to the customers.
" To be self-motivated and the ability to motivate others.

If you think this role is perfect for you and you are perfect for this role apply today or email