Customer Care Coordinator

Posted 14 October 2025
Salary Up to £29000.00 per annum
LocationPontypool
Job type Permanent
Discipline Customer Service
ReferenceBBBH425205_1760448283

Job description

Brook Street is working with a growing client that is seeking a Customer Care Coordinator on a Full-Time, Permanent basis. This is a fully on-site based Mon-Thu 8-4.30 with early finishes on Fridays.

Main duties:

To support Customer Care function.

To handle customer complaints and issues.

To support Sales Administration and order processing.

To ensure H&S compliance.

Knowledge, skills, abilities and experience:

Experience in Customer Support

IT Skills - Microsoft proficient

Excellent verbal and written communication skills

Company Benefits:

  • Free on site parking
  • Pension
  • Regular salary reviews
  • Training and development - Progression opportunities

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.