Customer Care Officer
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Location:
Maidstone
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Sector:
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Job type:
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Salary:
Up to £20400 per annum
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Contact:
Elizabeth
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Contact email:
TunbridgeWells.Web@brookstreet.co.uk
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Job ref:
TUN/42426_1549450371
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Published:
about 5 years ago
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Expiry date:
8/03/2019
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Startdate:
ASAP
Job Description
DO YOU HAVE CUSTOMER SERVICE EXPERIENCE WITHIN AN OFFICE ENVIRONMENT ALONG WITH TELEPHONE BASED EXPERIENCE AND EXCELLENT COMMUNICATION SKILLS?
Hours: 10:30am - 19:00pm
You will be working for a company in the education sector within the office.
Duties will include:
- Dealing with enquiries and requests by phone and email.
- Where necessary ensuring the group adheres to all regulatory bodies.
- Where necessary discussing individual cases with Telephone Tutors and other Admin staff.
- Complete 3 and 10 week Customer Liaison calls, as well as a 6 month follow up or as otherwise required.
- Upload invites to review sites. Monitor, track and respond to reviews left on Feefo and Trust Pilot.
If you have the right skills and experience then please apply today!!
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