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Customer Care Officer

Job Description

DO YOU HAVE CUSTOMER SERVICE EXPERIENCE WITHIN AN OFFICE ENVIRONMENT ALONG WITH TELEPHONE BASED EXPERIENCE AND EXCELLENT COMMUNICATION SKILLS?

Hours: 10:30am - 19:00pm

You will be working for a company in the education sector within the office.

Duties will include:
- Dealing with enquiries and requests by phone and email.
- Where necessary ensuring the group adheres to all regulatory bodies.
- Where necessary discussing individual cases with Telephone Tutors and other Admin staff.
- Complete 3 and 10 week Customer Liaison calls, as well as a 6 month follow up or as otherwise required.
- Upload invites to review sites. Monitor, track and respond to reviews left on Feefo and Trust Pilot.


If you have the right skills and experience then please apply today!!

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