Contact Centre Manager
My client is looking for a contact centre manager to join their team based in Wigan on a temp to perm contract.
£25,000-£27,000 dependant on experience
They are looking for a manager to lead a team of 10-15 advisor's to be able to deliver world class customer service to all new and existing clients.
You will be required to do the following:
- Able to coach and develop a team of customer service advisor to deliver exceptional service
- Communicate clear messages confidently and able to motivate all team members
- Ensure all team members are hitting company KPI's
- Highly organised and highly productive
You must have experience of a team management in a customer service/call centre environment.
If you feel you have the relevant experience please call send your CV or call me on 07515325187.