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Customer Contact Centre Manager

  • Location:

    Wigan, Greater Manchester

  • Sector:

    Contact Centre

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Zoe

  • Contact email:

    manchester.web@brookstreet.co.uk

  • Job ref:

    HJ3756_1595430701

  • Published:

    2 months ago

  • Expiry date:

    2/09/2020

  • Startdate:

    03/08/20 16:00:18

Job Description

Contact Centre Manager

My client is looking for a contact centre manager to join their team based in Wigan on a temp to perm contract.

Monday- Friday
0900-1700
£25,000-£27,000 dependant on experience

They are looking for a manager to lead a team of 10-15 advisor's to be able to deliver world class customer service to all new and existing clients.

You will be required to do the following:

- Able to coach and develop a team of customer service advisor to deliver exceptional service
- Communicate clear messages confidently and able to motivate all team members
- Ensure all team members are hitting company KPI's
- Highly organised and highly productive

You must have experience of a team management in a customer service/call centre environment.

If you feel you have the relevant experience please call send your CV or call me on 07515325187.

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