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Customer Experience Account Manager

  • Location:

    St. Albans, Hertfordshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £19000 - £23000 per annum

  • Contact:

    Leigh

  • Contact email:

    watford.branch@brookstreet.co.uk

  • Job ref:

    WAT/152532_1594196060

  • Published:

    about 1 month ago

  • Expiry date:

    19/08/2020

  • Startdate:

    27/07/20

Job Description

We are currently working with a Telecommunications Company based near St. Albans, seeking a Customer Experience Account Manager to join them on a full-time permanent basis.

This is an exciting opportunity to join an award-winning company, with over 7'000 business clients developed over the last 20 years. Their team is growing fast, and they are looking for someone with a minimum of two years' experience working as an Account Manager or Customer Service Manager.

You'll be joining a team that provides a remarkable service to their customers, and your key objective will be to maximise customer retention through office-based support. You must have a proactive approach to self-development and improvement as well as a positive mental attitude, and be excited about working with like-minded people

Salary: £19'000 - 23,000 depending on experience
Hours: 9am-5.30pm, Monday - Friday

About you:
o Excellent communication skills
o Good language literacy skills with the ability to communicate in a professional manner both written and verbal
o Excellent numerical skills
o Computer literacy with knowledge of Microsoft Office Word and Excel
o Previous experience in Account Management or Customer Service
o An interest in technology and current trends

Included in your benefits package:
o A competitive salary and benefits
o Full training
o Ongoing personal development
o A busy, fun working environment

If you fit the above criteria and are looking to start an exciting new career as an Account Manager please apply now to be considered.

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