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CUSTOMER EXPERIENCE ADVISOR

  • Location:

    Belfast, County Antrim

  • Sector:

    Contact Centre

  • Job type:

    Permanent

  • Salary:

    Up to £16286 per annum

  • Contact:

    Declan Callaghan

  • Contact email:

    belfast.web@brookstreet.co.uk

  • Job ref:

    BEL/295003_1549881918

  • Published:

    2 months ago

  • Expiry date:

    13/03/2019

  • Startdate:

    18/03/19

Job Description

Brook Street (UK) Ltd is recruiting on behalf of our Belfast-based client to secure candidates for full-time, permanent Customer Experience Advisor vacancies.

Applicants for these roles should have a passion for providing excellent customer service, will enjoy working in a team environment, and will enjoy answering customers` queries via inbound calls. The candidates who are successful at interview for these vacancies will good IT-literacy, excellent communication skills, and a real passion for providing customers with great customer service.

The ideal candidate has a minimum of 6 months` experience providing service to clients or customers. The preference would be for that customer service experience to be in a contact centre environment but our client is also considering those candidates who have provided customer service in other industries e.g. retail, hospitality etc.

Candidates must be able to work 37.5 hours per week between 0900 and 2200 between Monday and Sunday.

The salary for this role is £16,286 per annum. Additional benefits for the Customer Experience Advisors working in this role are a free on-site gym; a subsidised canteen; free tea & coffee; regular performance incentives; death-in-service benefits; a healthcare package; 29 holidays per annum; an auto enrolment pension scheme; development and opportunities for progression; and opportunities to go through Degrees and GNVQs.

To apply for these roles, please email your CV to Brook Street (UK) Ltd by clicking on the 'Apply' link. You can also call Brook Street (UK) Ltd's Belfast branch on 028 90 324548 and ask for a member of the Permanents team who will talk you through the process.

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