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Customer Experience Advisor

  • Location:

    Londonderry, County Londonderry

  • Sector:

    Contact Centre

  • Job type:

    Permanent

  • Salary:

    Up to £17076 per annum

  • Contact:

    Colleen

  • Contact email:

    colleen.farquharson@brookstreet.co.uk

  • Job ref:

    BEL/296579_1581496797

  • Published:

    4 months ago

  • Expiry date:

    13/03/2020

  • Startdate:

    17/02/20

Job Description

Brook Street (UK) Ltd is recruiting on behalf of our Belfast-based client to secure candidates for full-time, permanent Customer Support Advisor vacancies.

Applicants for this role should have a passion for providing excellent customer service, you`ll enjoy working in a team environment, and you will enjoy answering customers` queries via inbound calls.

The ideal candidate has a minimum of 6 months` experience providing service to clients or customers.

The preference would be for that customer service experience to be in a contact centre environment, but our client is also considering those candidates who have provided customer service in other industries e.g. retail, hospitality etc.

Candidates must be able to work 37.5 hours per week between 08:00 and 22:00, between Monday and Sunday.

The candidates who are successful at interview for these vacancies have good IT-literacy, excellent communication skills, and a real passion for providing customers with great customer service.

Candidates must have a minimum of 6 months` customer service experience. this can be gained from retail or call centre.

The salary for this role is £17,076 per year. There are other incentives and bonuses to be had.

If interested please send your CV via the apply link

You can also all the branch on 028 90 881100 and ask for Colleen who will talk you through the process. Successful applicants will have a start date of Monday 17th February

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