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Customer Helpdesk Team Member

Job Description


Brook street are seeking a Customer Helpdesk with Debt Collection experience to work with the NHS in Central Bristol.

Within the role you will:

-Follow procedures when making calls, answering telephone, emails, queries, taking messages or processing transactions.

- Schedule and prioritise allocated work on a daily basis.

-Maintain and update information held on a data base or manually.

-Support line management on any additional admin when required.

-Liaise with internal and external clients

-Keep records up to date and manage reports

Skills and experience:

-Work well on your own and as part of a team

-Good admin skills and experience

-Ability to prioritise work and meet deadline

- Experience in finance, with debt collection experience being an advantage

This role will start as soon as possible and will be a temporary for 6 months with possibility of extension. The pay rate will be £10 p/h.

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